Content Provider
Handout Materials
Presentation Slides
Additional Materials
Webinar Technical FAQs
Free cpe webinars
Banks, Credit Unions & FinTech: Successful Change Management With ERM


This webinar was previously titled: "SUCCESSFUL CHANGE MANAGEMENT WITH ERM"
Cost Free
Presentation Length 1.0 hour

Recorded DateMarch 16, 2023
CPE:Not available
(archived webinars do not offer CPE credits)
Subject AreaManagement Services
Course LevelBasic
Course Description

Your organization is continuously experiencing change. Regardless of the change, whether it is related to operational processes, new technology, new products, compliance requirements, or strategic initiatives, change is constant and necessary for growth and profitability. A well-defined change management process is critical to minimizing the impact that change has on your organization.

Leveraging the data that your ERM program already contains is an effective way to help create and manage the overall change management process within your organization. Your ERM program generally assesses and maintains detailed information related to strategy, operations, and the remediation plans needed to mitigate the impact on the organization. It is the tangents of this data that are vital to a successful change management process.

When an organization utilizes this information aggregately and combines it into a well-defined change management process, your ability to proactively manage change increases your overall effectiveness. The end result is the ability to streamline your allocation of capital and resources.

Join us as we discuss the various tangents of data and the change management process that will help you make better risk-based business decisions to save time and money for your organization.

Learning Objectives:

  • Outline popular change management models and processes

  • Organize ERM strategy, operations, and data

  • Determine impact tangents

  • Practice change management process with ERM data

Not logged

William C. Hord

SVP of Risk & Services
(425) 947-5929


William “Bill” Hord has over 30 years of experience in executive management within the financial services industry focused on risk management, business continuity, financial software, and lending & collections.

Prior to joining Quantivate, he helped lead a Midwest financial institution as its VP of ERM, also acting as BSA Officer, Compliance Officer, and Security Officer. While there, Mr. Hord was responsible for overseeing enterprise risk, business continuity, vendor management, compliance, fraud prevention, lending & new account quality assurance, BSA/AML, emergency response, physical security, bonding/insurance, and audit management.

Mr. Hord is COSO and Compliance Certified. He consults with numerous financial institutions and companies across the country, helping them to shape and build their risk management programs. He also works with many associations and professional organizations to enhance and teach their ERM curriculum.

About Our Presenter

Quantivate is a provider of web-based governance, risk, and compliance (GRC) technology and service solutions to organizations both large and small nationwide. Founded in 2005 with the release of its Business Continuity Software, the company has grown to feature a full suite of solutions for GRC management, including Business Continuity, Vendor Management, Enterprise Risk Management, IT Risk Management, Internal Audit, Compliance Management, Complaint Management, and Policy & Document Management.